Last updated: 4 March 2025

1. Introduction

Welcome to Mine Suppliers Online (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access and use of our website (www.minesuppliersonline.com) and services, including supplier listings, lead generation, and subscription-based plans.

By using our platform, you agree to these Terms. If you do not agree, please do not use our services.

2. Definitions

  • “User” – Anyone who visits or uses our website.
  • “Supplier” – A business that creates a listing to promote products/services.
  • “Subscriber” – A supplier on a paid subscription plan.
  • “Lead” – An inquiry sent by a user to a supplier through our platform.

3. Supplier Listings & Subscriptions

3.1 Free & Paid Listings

  • Suppliers can register for a free listing or upgrade to a paid subscription for enhanced visibility, lead generation, and additional features.
  • Listings must be accurate, up-to-date, and relevant to the mining industry.
  • We reserve the right to approve, modify, or remove listings that violate these Terms or our content guidelines.

3.2 Subscription Plans & Payments

  • Paid listings require a monthly or annual subscription, processed automatically via Stripe.
  • Prices are displayed excluding tax unless stated otherwise. Applicable taxes will be added at checkout.
  • By subscribing, you authorise recurring payments until cancellation.

3.3 Cancellations & Refunds

  • Subscribers can cancel anytime through their account dashboard. No refunds are issued for partial months.
  • If a subscription is canceled, the listing will downgrade to the free plan at the end of the billing cycle.
  • We may terminate subscriptions for non-compliance with these Terms.

4. Lead Generation & User Interaction

  • Users can send direct inquiries to suppliers through our lead generation forms.
  • We do not guarantee the quality or outcome of leads.
  • Suppliers are responsible for responding to inquiries professionally and in good faith.

5. Content & Conduct

5.1 Acceptable Use

By using our platform, you agree not to:

  • Post false, misleading, or harmful information.
  • Upload illegal, offensive, or inappropriate content.
  • Engage in spam, fraudulent activity, or abusive behaviour.
  • Attempt to hack, disrupt, or interfere with our website operations.

We reserve the right to suspend or remove accounts that violate these rules.

5.2 Intellectual Property

  • All content uploaded by suppliers must be original or properly licensed.
  • By submitting a listing, you grant us a license to display, promote, and share your content for marketing purposes.
  • We own the platform design, branding, and proprietary features, and they may not be copied or used without permission.

6. Limitation of Liability

  • We provide the platform “as is” without warranties of performance or accuracy.
  • We do not endorse or verify suppliers listed on the directory.
  • Users must conduct their own due diligence before engaging a supplier.
  • We are not liable for losses, damages, or disputes arising from interactions between users and suppliers.

7. Privacy & Data Usage

  • Personal data is handled in accordance with our Privacy Policy.
  • We may track listing performance data (e.g., views, clicks, inquiries) and share analytics reports with subscribers.
  • By using our site, you consent to receiving marketing emails (opt-out available).

8. Termination & Account Suspension

  • We may suspend or terminate accounts that violate these Terms.
  • We may modify or discontinue services at our discretion.
  • Any termination will result in the removal of access to paid features.

9. Changes to These Terms

We may update these Terms periodically. Continued use of the platform constitutes acceptance of the updated Terms.

10. Contact Us

For any questions regarding these Terms, contact us at:

Address: 134 Charles St, Perth, WA 6005
Phone: +61 8 6314 0316
Email: accounts@australianminingreview.com.au